The Conservative run City of York Council responds forcefully to Virgin Media

The Conservative run City of York Council has held meetings with senior representatives of Virgin Media to resolve the issues caused by their recent construction work in Micklegate and across the City. The Leader of the Council, Cllr David Carr made it clear to Virgin Media that a number aspects of the work carried out by contractors on their behalf has been completely unacceptable. Issues have included; the lack of proper identification of contact numbers, instances of poor workmanship and the destabilising of neighbouring property, the creation of unacceptable blockages on streets and pavements and in some cases downright rudeness towards residents.

The results of these discussions have led to:

  • New badging and contact numbers.
  • Increased site visits by Virgin Media management.
  • Removal of personnel from sites and apologies to residents.
  • Increased site visits form Council Enforcement Officers.

Conservative Council Candidate for Micklegate Paul Healey said, “It’s a real shame that Virgin Media contracted out the work to substandard companies, but this clearly shows that when York residents need a voice to stand on their side the York Conservative run Council is there to act in their best interests.”

The Conservative run council takes very seriously any issues resulting from this work and will continue to respond forcefully on behalf of residents, in addition to looking at providing extra funds for reinstatement works following completion of the project.